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Disputes

Evidence drafted for you.
You review and sign every submission.

When a dispute opens, Foxhound drafts evidence from your recovery history, Stripe signals, and transaction data. A human on your team reviews and approves it before anything reaches Stripe.

20% of won disputes, capped at $500 · Nothing on losses or accepted disputes

Connect StripeRead the guide

How it works

Step 1

Dispute opens on Stripe

Foxhound receives the webhook within seconds and drafts evidence from prior charges, recovery emails, and Stripe signals.

Step 2

The draft waits for you

Every draft moves through review before it can be approved. Nothing reaches Stripe without a person on your team signing off.

Step 3

You approve, then it submits

Review the staged evidence, edit anything you want, and approve it. 20% only when the submission wins, capped at $500 per dispute.

What you see after connecting

The approval gate is the feature

Nothing submits without a human sign-off.

Every draft moves through pending_review before it can be approved, and every submission is a separate, explicit step. There is no auto-submit toggle because the system does not have one, it never did.

Sample dispute, state by state

1Draft
2Pending reviewWaits for a human
3Approved
4Submitted
WonFee billed at the next monthly run
LostNot billed

Built automatically

Evidence drafted before you open the dispute.

Prior charge history, recovery email history, AVS and CVV results, and Stripe's own signals are pulled together into a draft the moment a dispute opens, so review is fast even though submission is not automatic.

Sample dispute, evidence draft

Customer name
Drafted from prior charges and Stripe signals
Product description
Drafted from prior charges and Stripe signals
Prior communication
Drafted from prior charges and Stripe signals
Refund policy
Drafted from prior charges and Stripe signals

20%

of disputes Foxhound wins, capped at $500 per dispute

  • Nothing on disputes you lose or accept
  • Evidence drafted automatically from prior charges and Stripe signals
  • Draft, pending_review, approved, submitted, resolved, every dispute
  • No auto-submit toggle exists
  • Outcome feeds back into Intelligence customer scoring
Connect Stripe

Questions

  • No. There is no auto-submit toggle, and there never has been one. Every submission requires a human on your team to review and approve it first, enforced by the underlying workflow, not just a setting you could accidentally leave on.

  • You can edit any drafted evidence before approving it. Add context, attach files, or rewrite the structured evidence. Foxhound's draft is a starting point, not a constraint.

  • Nothing. The 20% fee only applies to disputes Foxhound helps you win, and it is capped at $500 per dispute regardless of the amount in dispute.

Stop losing disputes to missed deadlines, not to a machine you don't trust.

Connect Stripe and Foxhound starts drafting evidence on every new dispute automatically. You still approve every submission.

Connect Stripe

Read-only Stripe access · 20% only when you win, capped at $500